Customer Reviews

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GOOGLE REVIEWS
4.7
Based on 354 reviews
Clayton Ring
Clayton Ring
13:51 26 May 24
Joerg Lerner
Joerg Lerner
21:19 24 May 24
Great Shop to deal with. Staff is very knowledgeable and quick in responding. Prices are reasonable.
蘇瀚綝
蘇瀚綝
21:06 24 May 24
Ben Burnett
Ben Burnett
04:54 15 May 24
Great service and fair pricing. Super friendly and nice to deal with
Ken Kuhn
Ken Kuhn
21:11 14 May 24
Outstanding personal service from the front end staff as well as the mechanic technicians. I had 4 new high performance tires put on my BMW Z4 that matched prices by either Kal Tire or Tireland. Great service, price & customer satisfaction. Highly recommend this local business in Port Moody.
Ramin Aminian
Ramin Aminian
16:08 13 May 24
I had a flat on Monday morning on the way to work, got lucky I was next to Grip Tire.They were fully booked and still fit me in, which meant alot to me. It's hard to come across good companies that care. Staff are fast and friendly.I highly recommend them.Thank you Grip Tire
Ferenc Haranghy
Ferenc Haranghy
21:43 12 May 24
They were helpful to me , unfortunately the tire wasn’t repairable.
J Szirtes
J Szirtes
15:09 12 May 24
I waited for a few experiences at this shop before posting to make sure it wasn’t just a first impression that was outstanding. Each and every time I go in I am amazed by the excellent customer service (Lee & Mike), the time they take to inform and explain about the issues experiences with the vehicle, and the comfy waiting area. They have given me a loaner vehicle when the repair would span over the weekend and offered to drop me at home when the vehicle is in just for the afternoon. Their vehicle reports are comprehensive, and from what I can tell their prices are reasonable. All around great shop and I would highly recommend without hesitation.
gwyneth bowen
gwyneth bowen
21:05 09 May 24
Sang ho Park
Sang ho Park
22:19 02 May 24
Awesome staffs and service.I had to change all tires and wheel alignment. It was really quicker than I think. And even they wash my car and discount!!!I am very happy about their service!
Chirag Patel
Chirag Patel
21:11 30 Apr 24
Had a screw puncture in my tire and they put me right in with no appointment and had me on my way with a patch in under an hour. Great experience all around!
George Leon
George Leon
22:51 25 Apr 24
Excellent service and price from Dean, Lee and the team at Grip. Quick turnaround for battery replacement including a jump start. Highly recommended.
Brenda Hoyer
Brenda Hoyer
14:17 19 Apr 24
Once again great and professional service. Thanks so much.
David S.
David S.
21:14 18 Apr 24
Great service. Would recommend!
Ingrid Philbrook
Ingrid Philbrook
06:40 18 Apr 24
Consistently excellent service and workmanship. Love that they store tires.
Abdullah Elwan
Abdullah Elwan
06:24 18 Apr 24
Lee really put in the effort to help me assess my coolant leak, I am overall very happy by their friendly service and pricing towards inspecting my SUV.
Jean-Jacques Dumonceau
Jean-Jacques Dumonceau
20:35 17 Apr 24
Bill DeCoursey
Bill DeCoursey
02:02 14 Apr 24
Super service! On time and very professional.
Tomas Dubienski
Tomas Dubienski
21:06 10 Apr 24
They take my complaints and problems seriously and act graciously towards me
LL
LL
21:09 04 Apr 24
Awesome people and service! I had a flat tire very early in the morning and left my car in the shop, so then I came back 10 minutes before they were supposed to be open and to my surprise they were already open which it was a nice surprise, they were already working on some other cars but the fixed my tire quite quickly and filled my other tires while in there, which was also great!Thank you 🙏🏽
D Fiorda
D Fiorda
21:03 03 Apr 24
Amber Lott
Amber Lott
21:04 29 Mar 24
Quick and friendly service with competitive prices.
Lanny Robinson
Lanny Robinson
22:37 24 Mar 24
I have been going to this location for many years. I would not go anywhere else. They are honest, efficient and always a pleasure to deal with.
Tyler Stangier
Tyler Stangier
21:31 23 Mar 24
Took my daughter’s car in as all tires were loosing tire pressure routinely. About 5 PSI over a few days. Mike and the team were amazing. They explained why this was likely happening and suggested we clean the rims and seal them and add new stems. Charged me a great rate. Couldn’t be happier. Been to many tire places over my 50 plus years on this earth and these guys are really great. You won’t be disappointed. Tyler S.
Edgar Diaz de la Vega
Edgar Diaz de la Vega
01:33 21 Mar 24
Excellent service, so happy working with them
LEOWRY123
LEOWRY123
00:05 19 Mar 24
Great customer support and top quality of service,Have been doing my tire change here for years, when not busy they even arrange free ride and pickup for me,Strongly recommend this shop
Rod MacDonald
Rod MacDonald
22:10 08 Mar 24
Excellent service. Good customer service. Highly recommend!
Dale Baker
Dale Baker
00:31 08 Mar 24
Professional , Friendly, Helpful & Cost Effective.Service as always been exceptional.
Valer Eugen Demian
Valer Eugen Demian
03:37 03 Mar 24
Our friends at GRiP Tire and Auto Port Moody have been having our back for years. It starts with excellent customer service, and continues with highly knowledgeable staff. They have helped us pick the right tires each and every time. Also, their follow up and warranty completes the package. We highly recommend them to all our friends and acquaintances.
Bill Dow
Bill Dow
00:12 01 Mar 24
Professional and capable. Through assessment and quality work when done
Dale Shea
Dale Shea
22:41 24 Feb 24
GRiP Port Moody took good care of my daughter's car. That's what got me there the first time. I trust them, so that is what brings me back.
Cyriac Sebastian
Cyriac Sebastian
22:06 23 Feb 24
Great service, friendly staff.
Rod MacDonald
Rod MacDonald
23:25 18 Feb 24
Excellent service. Very professional. Highly highly recommend.
Nicol Spinola
Nicol Spinola
22:04 17 Feb 24
The team always makes me feel well taken care of! I never feel pressured into adding more services and feel like they are always honest! Service is quick and helpful!
Kathryn Tian
Kathryn Tian
16:56 16 Feb 24
Professional and warm-hearted service. Their smile is just like the sunshine in the winter morning. Absolutely a five-star quality.
Lee Eden
Lee Eden
22:29 15 Feb 24
Thanks to the team at Grip Port Moody. Great service. Friendly . The digital inspection emailed and sent to my cel are very informative. They also washed and vacuumed my car
Gail Flasch
Gail Flasch
23:55 09 Feb 24
Great Service. Friendly, professional service
Dave Hobden
Dave Hobden
22:21 09 Feb 24
Fast, friendly, effective service.
three monkeys
three monkeys
22:07 08 Feb 24
A family member had driven over a screw which punctured a tire. The management and staff at this location were very accommodating, polite and efficient. Sadly the tire was not saveable so the spare was used to get us on our way. No muss no fuss. Would definitely recommend them based solely upon my experience.
Steve i
Steve i
21:07 08 Feb 24
Grip Tire did an excellent Job installing new tires for me. From recommending various brands to a careful installation. My Wheels were new so I was a bit concerned about scratching from dismounting tires, but you don't have to worry about anything like that with these guys. They are professionals. Ill be going back in the future.
Leah Gustafson
Leah Gustafson
01:14 08 Feb 24
Excellent service. Called during the snow storm as my tires really needed air.. they accommodated me with no notice and were fantastic. Very impressed
Monica Burton
Monica Burton
19:59 07 Feb 24
Grip Auto was referred by couple of friends and it was a great first experience, they explained everything. I'll be back for sure and my car got a wash and vacuum ✨️not many auto places do that.
Emilia Jedraszczyk
Emilia Jedraszczyk
04:08 31 Jan 24
Quick and smooth service as a newcomer to Port Moody. The boys were all great and did a thorough job. They even vaccuumed my car!
The Shaughnessy
The Shaughnessy
23:03 30 Jan 24
I had the awesome folks at Port Moody Grip Auto, help me with an S.O.S situation and they were so friendly and professional.They offered me a courtesy car until my vehicle was fixed and gave me an update as to the pricing before I gave the approval.They provided a cost breakdown and sent me a report so I could decide what was critical to fix now, and what to do at a later date. Very helpful!Overall, all the staff were very friendly ( thank you Jesse/Dean ) showed exemplary customer service and an absolute pleasure to deal with. I will be a long time customer going forward and highly recommend them indeed!
EY Yang
EY Yang
01:19 23 Jan 24
Impeccable service and communication, and the nicest folk you'll ever meet.
Moriah Thorpe
Moriah Thorpe
00:34 19 Jan 24
Mike was fantastic to deal with. Communicative, personable, and our tires were ordered and installed within a day. Thank you!!
tree Root
tree Root
00:16 19 Jan 24
Great guys. Very helpful.
George Myers
George Myers
22:10 17 Jan 24
Sean Lind
Sean Lind
21:21 17 Jan 24
Been here a few times for my and my wife's trucks. The man in the front is outrageously kind and generous. I will continue to come back... Hopefully not for a long time.
D F
D F
22:46 12 Jan 24
They did a great job on swapping out our all season tires for winter tires during the winter season.They also did a wonderful job on swapping out the all seasons tires on our other vehicle. Mike at the front desk was very informative and helpful. I highly recommend GRiP TiRE & AUTO.2024-Jan-11 update: We scheduled another winter tire swap, and again, they did a quick and superb job!
Jacek Krzywinski
Jacek Krzywinski
22:37 29 Dec 23
Very good and honest service!
Tristan Grimmer
Tristan Grimmer
01:45 28 Dec 23
Friendly honest service. Competitive prices and nice perks like vacuuming the car before returning, no hassle re-torque, and a little bag to hold the lug-nut lock (or whatever it's called). They'll look after you.
gilbert graham
gilbert graham
20:32 20 Dec 23
Great personalised customer service experience. Fair options suggested for my tire dilema with a range of pricing. Prompt mounting and follow-up check-in. Highly recommended locally owned independent business.
Katie Hales
Katie Hales
22:49 16 Dec 23
So professional, fast, and well done. I will definitely be back!
Heather Spinelli
Heather Spinelli
22:11 15 Dec 23
Always so impressed with the personalized service I get when I bring my car to Grip Tire. They go above and beyond! Last year They went as far as to drive me back to my home to collect my snow tires when I had mistakenly brought my husband‘s snow tires to be mounted on my car! Amazing team!
Geoff Scott
Geoff Scott
00:36 08 Dec 23
Great shop. Friendly guys and reasonable rates for diagnostics. Thorough.
Karen Costain
Karen Costain
22:03 06 Dec 23
Great service , good folks , fast and reasonable priced
Alana Udovicic
Alana Udovicic
14:45 05 Dec 23
FANTASTIC service. Fair pricing. Highly recommend!
Yang Zhao
Yang Zhao
22:05 30 Nov 23
Steven Reilly
Steven Reilly
22:28 29 Nov 23
Great place for tires and auto repairs.Staff are friendly, prompt with service and knowledgeable.
Leslie Klassen
Leslie Klassen
18:56 28 Nov 23
The Best Service!
Rhys Smith
Rhys Smith
22:21 21 Nov 23
Very professional, I got some work on my van, excellent price and excellent service Thank you
James Nash
James Nash
22:06 19 Nov 23
T K
T K
15:48 19 Nov 23
Very friendly and knowlegable. Prompt appointment and good prices. We had some additional work done on the suspension, the estimate was thorough and fair. A few other issues came up when they got into the job but they were very good at communicating and continued to be fair and not take advantage of the situation. The mechanics are very good, and they did a great job. They will be doing all of our work in the future.
Shannon Woods
Shannon Woods
22:05 17 Nov 23
Amzing customer service with everone I spoke with!! Quick, knowledgeable and efficient!
Jordan Haddad
Jordan Haddad
04:15 13 Nov 23
Knowledgeable alignment tech, had an issue I couldn’t solve and Mike had it sorted out without any issues
Karen
Karen
00:48 13 Nov 23
Pete Le Voguer
Pete Le Voguer
22:08 08 Nov 23
Second time I’ve used Grip Tire & Auto Port Moody for brand new tires. They are honest and trustworthy, no sneaky tricks or upcharges. The quoted price is the price you pay, and they cleaned my dirty vehicle as part of the service. Highly recommend this business.
Alan & Dawn Tam
Alan & Dawn Tam
22:28 27 Oct 23
Excellent service and customer service. Fair pricing High ServiceTook the car in for a noisy fan motor.They did a complete check up that I didn't even know bit they found the battery was going, showed me the results and I had suspected it was going before but just shows what a thorough job they do plus they washed and vacuumed the car
Mal Harkness
Mal Harkness
00:36 27 Oct 23
First time I went to Grip to get a Tire repaired. Friendly staff and a great job well done. I will be back
R M R
R M R
21:36 26 Oct 23
Great service. Dean and the team are great. Best deal in town
Darren Grace
Darren Grace
22:01 19 Oct 23
Would highly recommend Grip for alignment issues. Great customer service,fair pricing and done quickly.
Carlo Fierro
Carlo Fierro
21:59 19 Oct 23
Polite, professional, fast service !
Claire Fergusson
Claire Fergusson
03:56 18 Oct 23
Have been going to grip for a few years now. They are always professional and are fantastic communicators. Recently purchased winter tires for our new car through them and we’re extremely happy with the service. Mike went out of his way to make sure the tires would work well for our car. See you again when we swap our tires out this spring!
Susan Roos
Susan Roos
03:46 14 Oct 23
Have used same mechanic for 20 years, wouldn’t go anywhere else. Trustworthy, fair and always helpful.
Melody Hughes
Melody Hughes
20:13 30 Sep 23
I’m always pleased with the service I receive at Grip Tire and Auto and the friendly staff.
Judy Lakos
Judy Lakos
16:47 30 Sep 23
Great service and thorough inspection with friendly advice. Never feel like I have to bring a male with me to be treated fairly. So glad this company is in my neighbourhood. Wouldn’t go anywhere else now!
Guy Lapierre
Guy Lapierre
23:43 26 Sep 23
An amazing level of service provided locally. Above and beyond. "Mike" was especially helpful for the three flat tires I have had to fix or replace so far this year.
Ray Kelderman
Ray Kelderman
21:06 26 Sep 23
Efficient, clean, and prompt. Friendly and respectful
Randy Haydamack
Randy Haydamack
21:03 23 Sep 23
Replaced battery and a corroded battery cable while I waited and also identified a problem with my alternator. Really great service and a pleasure to deal with. Free car wash too. Highly recommended.
kathy bramley
kathy bramley
22:23 19 Sep 23
Wonderful service very caring. Will definitely go again
Me
Me
18:26 16 Sep 23
Awesome service and very friendly
Annabree Fairweather
Annabree Fairweather
21:13 09 Sep 23
Wonderful service at Grip Tire and Auto! They go above and beyond to fix my vehicle, and even add an extra wash and vacuum. I feel very confident in the advice they give me, in their professional staff, and the fabulous service work. Thanks for making my experience so great, keep up the good work!
D C H
D C H
21:09 02 Sep 23
I came in this weekend to get my car inspected, they did a full inspection, and they did an oil change, rotated my tires and fixed some broken lights. The service was amazing! Will be back for sure in the future!
Chris Rayner
Chris Rayner
17:55 25 Aug 23
Very knowledgeable and friendly
Judy Evans
Judy Evans
05:13 25 Aug 23
Replaced radiator and support and lower engine covers.We always receive good and courteous service the many times we have used their service. We feel that they are dependable and comfortable with the diagnoses and work done.We generally can have a courtesy car and when we pickup our van it has been washed and vacuumed. What a nice perk!
Eric W
Eric W
19:32 24 Aug 23
The whole team at GRiP is phenomenal. Years ago I brought my dying Corolla to them to see what was wrong with the engine. After examining they told me that it would be quite an expensive repair, and instead of pushing me toward giving them the money, they advised me to purchase a new car (charging me nothing for the visit) as the engine was in such bad shape.Flash forward to today, where I brought in my current car which finally needed a new set of tires. The guys at Mobil 1 down the street told me my serpentine belt was going, and a Mr. Lube in Langley said my front brakes were getting low and advised replacing them. I wasn't experiencing any issues with either, but I figured I'd have GRiP take a look just in case. They quickly replaced the tires, and looked at the belt free of charge and once again honestly told me it didn't need replacing at this time, and that the brakes were looking fantastic. It would have been easy for them to lie about the status of these items, but instead they were honest with me and as a result, they'll be my only stop for any maintenance this car needs moving forward.Their price for the all weather tires were also $200 cheaper than what Mobil 1 quoted me with their "summer promotions." Skip the big chains and support these guys instead!
Deb Taylor
Deb Taylor
23:22 22 Aug 23
Excellent service. Work done and work needed attention was clearly explained! Personnel very knowledgeable! Felt I got good value. Allies me a confident drive.
Chris Gaskell
Chris Gaskell
21:07 18 Aug 23
Mike was super helpful and accommodating. They did a great job and were able to fit me in on short notice. Will definitely be back.
Paige Petriw
Paige Petriw
18:21 16 Aug 23
I have never received such impeccable service than I did at GRiP! My tire went flat in the middle of a busy work day. I called GRiP Tire and after sending a few photos, they offered to come to my office to pickup my vehicle and take it to the shop for me. The tire could not be repaired and within a few hours they had a replacement set for me. When I picked up my car, it had been cleaned inside and out — a big job given that I have 2 young kids and my car is not always the cleanest. They also registered me for their VIP program which gives me 24 hour roadside assistance and a 3 year warranty on all automative repairs. I will definitely be back next time I need maintenance!! Big thanks to Lee and the whole team at GRiP PoMo!
Kaleb Guthrie
Kaleb Guthrie
19:52 15 Aug 23
Very friendly and helpful staff! Fantastic customer service as well as detailed reports with photos. I’ll be back 🙂
Cory Popoff
Cory Popoff
20:59 14 Aug 23
I'm from Saskatoon, Saskatchewan. We woke up to a flat tire today and had no idea where to go or what it might cost to fix it. Lee and his team went above and beyond not only fixing my tire, but cleaning our Sienna at no cost! I can't say enough about what an extremely positive experience this was. I would highly recommend using these guys for any service they provide. Top shelf. Two thumbs way up. 👍👍
Wanda S
Wanda S
23:59 11 Aug 23
Lee and his crew are the best. A bunch of awesome and honest guys.
Rhonda Jolly
Rhonda Jolly
21:23 11 Aug 23
Needed help with a screw in my tire. The staff were very responsive and professional, and friendly. They saved me a bunch of money by repairing it.
Coralie Collins
Coralie Collins
21:07 10 Aug 23
Wonderful to deal with! The technicians were incredibly helpful, thorough, and communicated very well. I will be back for sure! Thanks guys
Bill Tennant
Bill Tennant
21:05 10 Aug 23
The place is busy for a reason. Thanks
Michael Mcgoldrick
Michael Mcgoldrick
00:18 06 Aug 23
Best shop in town for tires and alignments. Can't say enough positive things about this place and everyone there.
Jay Zhang
Jay Zhang
03:42 03 Aug 23
Great service and very friendly. Got my tire patched same day within a couple of hours. Would go again!
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Website Reviews

March 13, 2024

Service that is excellent and with promptness is rare to find these days. This auto shop is definitely an excellent example. I was very satisfied with their team and their advice. A highly recommended shop.

Elen L
January 16, 2024

Just had a great experience . Mike had such great customer service and they got me in within a day – so thankful

Brianne Egeto
June 16, 2023

Exceptional service! If you need tires this is the place to go!

Alan
October 22, 2022

Grip Tire – in a word: honest, competent, professional. OK OK that was three words, I got carried away.

Bob Gardener
September 19, 2022

This place is the best.Got me in right away as I thought my tire ball joints were going….Turns out my tire was loose.Great price for oil change,,,Everyone super friendly.If you are looking for excellent honest service…this is the place

Marne
December 14, 2021

I’m a little late with this review, but I wanted to test out my tires first. So In the summer I purchased Firestone WeatherGrip all weather tires and was super happy with my experience at Grip tire. Very friendly and knowledgeable staff. Fast forward a few months, and we have 2 inches of wet heavy snow making roads dangerous. This morning I had to drive during the worst part of the commute up and down some pretty steep hills in my little front wheel drive Hyundai. I have to say that these tires performed amazingly well. They cut through the snow all the way down to the blacktop, and I only spun my tires once, but only for a second. I’m thoroughly impressed with the choice of tire I made, and with the sales person who helped me pick them. Thank you Grip Tire!

Pete Le Voguer
January 27, 2021

Amazing customer service! After being told at TWO other places that my tire not fixable (is that a word?), and I would have to buy two tires even though only one was damaged, I stopped in at Grip Tire. They did a thorough evaluation of the damaged tire (it had a nail in it) and determined it could be repaired. They fixed it, swapped it out with my spare and didn’t charge me!! I am so impressed by their kind, honest customer service. Needless to say, all future tire purchases will be here (and I’m going to try their repair services too!!)

Janet Todosychuk
December 4, 2020

Very welcoming staff. Went in two times one with a slow tire leak … was so fed up – thought I needed to buy new tires – but staff looked and said no just repair . Then oil change light on so went for oil change and they said no just sensor . So they reset sensor ! This is my new place to go for any trouble I have with my car !!! They gave WOW service and now have a continuing customer !!!

Brianne Egeto
November 2, 2020

I appreciate the professionalism and attention to detail of the team at Grip Tires in Port Moody. On Friday, one of my new winter tires was punctured and I showed up without an appointment early Saturday morning. I was attended to immediately , given a courtesy car to help me with my weekend errands. My new tire was ordered and on my car by 2 pm that day. This team is service and safety oriented and I encourage all to take your tire needs here.

Lori Nakagawa
March 27, 2020

I was quite concerned when I took in my 2017 Corvette Grand Sport for new tires. Heard so many stories about damaged wheels etc. These guys are awesome!!! Great team and great customer service. Drove out a happy man and their prices were not bad either!!! I would recommend GRiP Tires & Auto Repair no matter what you drive! Thanks guys!!!

Gary Dyck
January 20, 2020

Phenomenal service; purchased new tires after one was punctured on a weekend. From first call on a Saturday to out the door with quality new ones all in a short few hours; expertise, cost, and speed of service was all top tier. Back and driving comfortably.

R.Clark
January 20, 2020

While buying some new tires for my son’s car, Both of us were extremely impressed with the professionalism and the knowledge of the staff. They helped us pick quality tires at a cost that beat all competitors. And when your a student with a part time job that savings was huge. Highly recommended this shop.

Janne Nikula
January 20, 2020

Quick and courtesy service with a knowledgeable staff. I highly recommended Grip in Port Moody.

Ron McMorris
January 20, 2020

Great, courteous service and reasonably priced!

Glenn Pollock
January 18, 2020

Great customer service.

Dave
January 18, 2020

Brought my Ford F450 Dually in for new tires they made time for me and installed them professionally in a timely manner. Thank you for the great service at Grip tirePort moody

Jeff Flatt
January 18, 2020

Great prices, outstanding service and best place to go for tires, brakes and service. Their rewards program is also by far the best.

Sean Murray
September 1, 2019

Lee was very helpful and very knowledgeable.

Jeff Inbox
August 1, 2019

Great customer service! Had a screw in my tire and showed up at 4:45, just 15 minutes until they were closed. Didn’t blink an eye am fixed my tire right away. Listened in on some other customer conversations and was very impressed with how folks were treated. Highly recommend these guys!

Michael Beach
July 1, 2019

Great service

Gary
October 1, 2018

Nice little tire dealer and workshop. Good prices and friendly staff. It can be recommended.

Alexander Smolev
October 1, 2018

These guys are the best! Super friendly; great customer service; good prices; reliable work. I highly recommend them!

Errin Morrison
September 1, 2018

Jamie the owner is the most awesome tire guy I have ever bought from. Very helpful and great prices.

Rick Howard