21:04 19 May 23
01:33 18 May 23
Excellent experience. They found the tires I was looking for where 4 others absolutely could not. I couldn't be happier. Steve got back to me the same day with his quote. Highly recommended.
23:42 10 May 23
Top notch work and great service. Highly recommended!
18:36 10 May 23
Excellent service!! Brought my car in to get the engine checked, they fixed her up and even vacuumed and cleaned the outside of my car, wouldn’t go anywhere else!
00:18 05 May 23
very professional 👏🏻
21:09 04 May 23
02:56 01 May 23
These fellas at GRiP are top notch. I recently bought a used truck from a private owner. And I was a little concerned I bought a lemon after driving it for a week. Just by meeting and chatting with Lee I knew it was in good hands. They did a full inspection / tune up with report. Turns out it wasn't a lemon. And now I can drive with peace of mind. Very good prices and very trustworthy. Now my wife is getting tires from them haha
02:15 23 Apr 23
GRiP TiRE is the go to place!!They provide exceptional service and very knowledgeable. Very honest company.
21:02 22 Apr 23
Rolled in with a flat tire, they took care of it swiftly & economically! Grateful for this neighbourhood auto shop 🙏🏼
After looking at my tire to first see if it could be repaired (which it couldn’t), GRIP ordered me a new tire and installed it on my rim. I then came in the next day and they replaced my spare with the new tire and I was in and out in less than 30 mins. They were very professional and pricing was competitive. I will be back.
02:15 15 Apr 23
Great Service. Friendly, professional service
13:24 14 Apr 23
I went here to replace my headlight (electrical for my Toyota Camry) since it was burnt out. The experience was fabulous and organized. I really appreciate the easy booking system, set appointment time, and confirmation text prior to the appointment. They replaced my headlight and even washed my car and vacuumed the interior! Such an amazing perk, my car definitely needed it. I’ll continue going here for any of my car needs!
03:15 14 Apr 23
Found this place thru another shop. Spoke with Steve and I must say I've never experienced such genuine customer service over the phone and work in my life. Steve went above and beyond on many occasions and did everything he could to make sure I was happy with the tires in my tesla. I highly recommend this shop to anyone getting tires or servicing!
21:56 28 Mar 23
I needed new tires and called around to the big guys….CDN Tire, Costco, Walmart, etc. and by accident found Grip Tires. Spoke with Jordan and he was very helpful and knowledgeable. The experience taking it my car there was a refreshing change from the lack of customer service you get these days. I definitely recommend them and will go back and try their other services. Top notch service from Jordan.
16:14 20 Mar 23
I can't recommend enough the wonderful service at GRiP Tire and Auto. I had a nail in my tire the day before traveling through the mountains and I showed up as a new customer in desperate need of help. Everyone went above and beyond to find a solution. In the end, I got a new set of winter tires and the confidence of a safe drive. I'll be a returning customer now. Thanks for everything.
Did a superb job on swapping out our all season tires for winter tires during the winter season. I will be recommending you to others.
18:15 14 Mar 23
Consistently good service
09:25 14 Mar 23
Grip Tire has good value on their service and outstanding customer service.One of my tires was losing air and they removed a screw, fixed the tire, checked the other tires and last but not least they vacuumed my vehicle!The waiting area is comfortable, the coffee is good, the staff are friendly and the price is right.I highly recommend Grip Tire & Auto port Moody.
They have amazing customer service and an amazing service and prices overall. I heavily recommend this place for tire needs. And I learned they do oil changes there as well. I will be taking my car there for its next service for you!!!
23:54 25 Feb 23
No Mechanic has ever made me felt so at ease during a difficult time. I was really freaking out when my car started to shake uncontrollably. They went above & beyond to make sure my vehicle was fixed properly. I was not charged any extra fees for bringing an import for service. The labour cost was beyond reasonable and the courtesy car that was offered was the icing on the cake. I recommend these guys for everything.
Been using Grip for tire changes since they opened in Port Moody. Likeable bunch of people and their quality of service gives me no reason to go anywhere else.
16:18 24 Feb 23
00:41 24 Feb 23
Great service. Great staff. Highly recommend.
22:35 18 Feb 23
Accommodating. Quick. Efficient. Transparent. Professional.
Dr. Tyler Grewal
23:31 15 Feb 23
Taylor M. Hall
21:36 11 Feb 23
Good service, honest people, and fair pricing.
Ted Moroni Ferreira
22:09 03 Feb 23
Great customer service and very careful and detailed report about all key components of your vehicle during general inspection. 1000% recommend!
22:30 01 Feb 23
Our suspension coil broke, fortunately we were close to GRiP and dropped it off just at closing. They were able to squeeze us in and had us back on the road within a couple days. Very happy with the service.
Steve Thank You!First class service!!You guys were very professional and absolutely awesome!Super friendly service.I would definitely recommend you.
22:04 14 Jan 23
The guys at Grip are great. They helped us out in a huge way when we had the big snow storm. Can’t thank you guys enough!
22:57 12 Jan 23
I’m happy with the service
22:23 07 Jan 23
15:10 05 Jan 23
Great service, very accommodating ,prompt and professional
00:47 30 Dec 22
Dependable, great service.
22:25 23 Dec 22
Courteous prompt service, helpful staff, excellent customer experience.
22:04 23 Dec 22
I try to support local. This shop has excellent service and always come through for me!
22:04 19 Dec 22
I managed to drive over a large screw when I was leaving Thrifty's. I could hear it while I was driving. I immediately drove to Grip Tire and they managed to fix my tire for me right away.They were super swamped but still found the time to help me out last minute. Much appreciated customer service!
00:55 17 Dec 22
Dean, Jesse, & team have looked after myself & my family for 5+ complete tire & wheel sets. Some very challenging. The service has always exceeded my expectations, thank you GRiP.
17:37 14 Dec 22
Grip Tire is the “Go To” automotive facility in Port Moody. Clean, tidy, and organized establishment with friendly staff and professional service!
22:07 13 Dec 22
Excellent service and price from Dean, Lee and the team at Grip. Quick turnaround for battery replacement including a jump start. Highly recommended.
22:21 08 Dec 22
Great service, they do good work, are clear and reasonably priced
23:01 07 Dec 22
Thankfully my dealership didn’t have the time to put snow tires on my vehicle, or I never would have discovered the guys down at GRiP. They were very communicative every step of the way, gave me options and did what I asked in a few days. I am so happy with how the new tires look and feel. I appreciate the care taken with my tires and thought the vacuuming was a nice touch!! They also are just great guys with a sense of humour and that goes far with me. I will recommend them to everyone I know and will be back!
04:12 05 Dec 22
23:08 03 Dec 22
Great costumer services and great prices
22:05 03 Dec 22
Very quick & incredible service! All staff members were very kind
07:37 30 Nov 22
22:41 26 Nov 22
It’s great to have an automotive place that you can trust and they know you. I always find they communicate clearly, take time to explain the work and just care about you. Consistently top notch-plus they give your car a mini detailing even with an oil change!
21:51 26 Nov 22
All of our experiences with GRiP have been wonderful. The customer service is excellent, and they are accommodating. The cost of repair is fair and reasonable, and I have never felt as though I am being taken advantage of. The front desk always takes time to explain services in plain language, and walk me through the reports. Yesterday, I got a flat tire in Langley, and being new to BC, I was feeling a little out of my depth on what to do, and how to get back to Port Moody. I called GRiP and as a member of their VIP program, they organized for a tow truck to come. Whoever I spoke to on the phone was very kind and understanding. I am really grateful for the consistent wonderful service at GRiP, and their willingness and without hesitation response in helping me out yesterday.
20:05 23 Nov 22
Very accommodating to my variable schedule and changing plans. Thanks!
18:19 22 Nov 22
This review is long overdue. Over the summer, my partner and I were visiting Vancouver BC from Portland, Oregon for the first time. We had car trouble and had to get our towed as close to our air b&b as possible and this is the place we found. Car trouble is never fun, let alone when you're on an international vacation. But this place made the entire experience as pleasant as it could be. We were taken care of as if we were family, constantly communicated with (because the issue was unknown for a while), were given research and price comparisons, and ultimately got our car fixed for as cheap as possible, as fast as possible, and as safe as possible to get us home. The care and service we received here were above and beyond any customer service experience we have received, let alone from an auto repair facility. I WISH this place was local to us because I would never take my car anywhere else. We had such an incredible experience here and I hope this community realizes how lucky they are to have such a business with such care, integrity and compassion. Thank you!
01:30 22 Nov 22
I have had a lot of work done here on both my vehicles and it has always been a great experience. Great workmanship and customer service always.
00:55 20 Nov 22
22:20 17 Nov 22
Professional , Friendly, Helpful & Cost Effective.Service as always been exceptional.
22:16 17 Nov 22
They gave me a great price on 4 all weather tires and we're extremely honest that even with a mistake on my oil change km's rectified the issue by giving me a discount without even letting me know!Great service, and great price. I left leaving with less money than I thought I would expect for all the services provided to me.They also give a point service for more repairs in the future for discounts, great first impression!
22:53 15 Nov 22
Lisa Di Tosto
04:46 13 Nov 22
Such a great experience at GRIP Port Moody! The staff are super professional with prompt service. They ordered in my special parts and got my job done right away. Would highly recommend!
04:13 10 Nov 22
I wish I could give more then 5 stars! We've had 2 great experiences in the last 2 weeks. We drove in with a flat and they got us in right away and did the repair quickly. Also received amazing service getting my snow tires put on. They got us in quickly, were super friendly, answered all my questions and did a great job. Will definitely be using their services in the future. Thank you!
02:32 10 Nov 22
We’ll be back! Very friendly and great service!
Great help when I had an issue loosening a lug nut. I brought it back to them since they originally put summer tires on for me. They took care of the issue same day no charge. They even put on all of my snow tires when I went to pick it up. Great customer service. I will go back!
Very good and efficient service.
16:45 03 Nov 22
The gentlemen at this business are phenomenal…always treat me with respect, and explain things in a way I understand!!! Lee’s my fave! Really appreciate the family feel….oh and Big shout out to Brenda who makes my car beautiful and clean inside and out. 💕Thank you allDorothy
23:27 02 Nov 22
I had low tire pressure and no time to waste! In the midst of a hectic day during winter tire changeover, I was in repaired and out in just over an hour. Amazing service!
21:43 02 Nov 22
From start to finish everyone I have dealt with here has been outstanding. Great communication, 1st class follow through. Lee, Jordan and Mike were super professional. The work recently completed was a game changer for my 64’ Buick. Thanks again guys.
02:44 02 Nov 22
From intro to invoice Grip has amazing communication. They provide photos and detailed explanations of what needs doing. They don't just throw parts at a problem. I have an older truck and things happen out of no where. Lee at the front desk does what he can to get you in when you're in a pinch but they are busy, for good reason. I can honestly recommend.
Alex Mazhari PREC*
23:56 01 Nov 22
Best shop in the tri-cities. The staff here are honest, reliable and really know how to take care of their customers. 10 stars!! Thank you, I will be back.
Impeccable service and communication, and the nicest folk you'll ever meet. My partner and I have both independently had great experiences here.
I have a y model Tesla therefore any kind of purchase of tires or repairs is extremely difficult. I went to a few places 8 to be exact with a flat tire they all denied any possibility of a repair for the flat. However Jordan and Steve definitely saved me a few big bucks 3000$ to be exact and that’s why I will be buying all my winter tire needs from them. Try them out on St. John’s. great group of guys
21:37 16 Oct 22
Thank you Steve for taking me in after hours at close to help me with an unexpected emergency flat tire repair. I also truly appreciated with you finding me the right prices for new tires that were within my budget! Lee was exceptional as well and for this I would highly recommend others to come see you for auto maintenance & repairs! Keep up the great work 🙂
23:34 15 Oct 22
Great experience Steve and Lee always take car of my vehicles. They squeezed my truck for winter tires and a repair job and cleaned my truck. Thanks guys
21:20 12 Oct 22
These guys are the best! Super friendly; great customer service; good prices; reliable work. I highly recommend them!
20:34 10 Oct 22
04:57 10 Oct 22
Excellent service. Very professional. Highly highly recommend.
Went in for a seasonal tire change.In and out in an hour.Always friendly and very helpful....
21:43 29 Sep 22
Easy to deal with and excellent service.
00:16 25 Sep 22
Thank you Lee and everyone at GripTire. I'll definitely bring back for my vehicle here for future fix. I'm glad I found them. Price for labor and parts was fair. Customer service was top notch. Everything from consult, booking appointment and pick up was smooth! Their loyalty program was a bonus! The complimentary car wash and vacuum was superb! Highly Recommended!!!
17:14 24 Sep 22
Awesome polite and thorough service. They accommodated the unique needs of my car!If you’re looking for smart car tires paying your car for this coming winter, this is the place to go!
01:59 24 Sep 22
Called Grip when I had my catalytic converter stolen. They were a great help from start to finish. They recommended a towing company and were great communicators through the whole process. Lee kept me up to speed every step of the way, keeping me up to date with ICBC communications from his end. The theft of the catalytic converter was very frustrating but the team at GRIP made things a little better with the great service and communication. Would definitely recommend GRIP.
Michael and Sawsan chaho family
21:06 16 Sep 22
Nice team!!! Knowledgeable and professional. Good pricing and value. I will definitely be back.
19:31 16 Sep 22
Great group,Fast service, very professional and accommodating, and rates to beat the competition.I am greatful to have found this gem company.It won't be my last visit to the shop.
02:33 14 Sep 22
Great place! Friendly, upfront staff, I would highly recommend bringing any of your car troubles here. They are honest mechanics.. That's hard to come by. They guide you based off facts, they don't push for extra repairs or sell you on stuff that isn't necessary.
23:22 09 Sep 22
Great neighbourhood business! We recently needed to have our vehicle looked at and inspected immediately due to a distressing noise the engine was making. Lee and the team at GRiP were exceptional at ensuring we were supported, our vehicle was seen (as soon as they could, without over committing to a timeline, which was much appreciated) and all info shared both verbally, and in written format.While our outcome isn't what we hoped for - the team at GRiP did a great job - and even washed our vehicle, changed the oil (paid service) and then documented all other work recommended. There was never an upsell, and they took the time to ensure that I had a clear understanding of what was happening and what the issues were. We would happily come back to support this local business and it's team!
21:41 08 Sep 22
The professionals at Gr!p are efficient, knowledgeable and fair. They never suggest unnecessary repairs or maintenance. If there is a problem with a repair, they quickly snd effectively rectify the issue. They are my reliable first choice for VIP service.
21:29 07 Sep 22
18:56 04 Sep 22
One word : Phenomenal!Service second to none! Went above and beyond.Quality great.
21:34 24 Aug 22
They are top notch!
21:15 23 Aug 22
Mechanics at Grip Auto are great. Lee at the front desk is extremely knowledgeable and explains any suggested repairs in layman‘s terms. All this at a reasonable price, I have no hesitation in recommending Grip auto for your automotive needs.