Customer Reviews

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GOOGLE REVIEWS
4.6
Based on 314 reviews
Alana Udovicic
Alana Udovicic
14:45 05 Dec 23
FANTASTIC service. Fair pricing. Highly recommend!
Yang Zhao
Yang Zhao
22:05 30 Nov 23
Steven Reilly
Steven Reilly
22:28 29 Nov 23
Great place for tires and auto repairs.Staff are friendly, prompt with service and knowledgeable.
Leslie Klassen
Leslie Klassen
18:56 28 Nov 23
The Best Service!
Rod MacDonald
Rod MacDonald
22:02 22 Nov 23
Excellent service. Very professional. Highly highly recommend.
Rhys Smith
Rhys Smith
22:21 21 Nov 23
Very professional, I got some work on my van, excellent price and excellent service Thank you
James Nash
James Nash
22:06 19 Nov 23
T K
T K
15:48 19 Nov 23
Very friendly and knowlegable. Prompt appointment and good prices. We had some additional work done on the suspension, the estimate was thorough and fair. A few other issues came up when they got into the job but they were very good at communicating and continued to be fair and not take advantage of the situation. The mechanics are very good, and they did a great job. They will be doing all of our work in the future.
Shannon Woods
Shannon Woods
22:05 17 Nov 23
Amzing customer service with everone I spoke with!! Quick, knowledgeable and efficient!
Dale Baker
Dale Baker
22:15 16 Nov 23
Professional , Friendly, Helpful & Cost Effective.Service as always been exceptional.
Jordan Haddad
Jordan Haddad
04:15 13 Nov 23
Knowledgeable alignment tech, had an issue I couldn’t solve and Mike had it sorted out without any issues
Karen
Karen
00:48 13 Nov 23
Ingrid Philbrook
Ingrid Philbrook
00:21 13 Nov 23
Consistently excellent service. Love that they store tires.
Pete Le Voguer
Pete Le Voguer
22:08 08 Nov 23
Second time I’ve used Grip Tire & Auto Port Moody for brand new tires. They are honest and trustworthy, no sneaky tricks or upcharges. The quoted price is the price you pay, and they cleaned my dirty vehicle as part of the service. Highly recommend this business.
Alan & Dawn Tam
Alan & Dawn Tam
22:28 27 Oct 23
Excellent service and customer service. Fair pricing High ServiceTook the car in for a noisy fan motor.They did a complete check up that I didn't even know bit they found the battery was going, showed me the results and I had suspected it was going before but just shows what a thorough job they do plus they washed and vacuumed the car
Mal Harkness
Mal Harkness
00:36 27 Oct 23
First time I went to Grip to get a Tire repaired. Friendly staff and a great job well done. I will be back
R M R
R M R
21:36 26 Oct 23
Great service. Dean and the team are great. Best deal in town
D F
D F
22:30 25 Oct 23
Did a superb job on swapping out our all season tires for winter tires during the winter season. I will be recommending you to others.They also did a wonderful job on swapping out my all seasons tires on our other vehicle. Mike at the front desk was very informative and helpful. I highly recommend this company.
Darren Grace
Darren Grace
22:01 19 Oct 23
Would highly recommend Grip for alignment issues. Great customer service,fair pricing and done quickly.
Carlo Fierro
Carlo Fierro
21:59 19 Oct 23
Polite, professional, fast service !
Claire Fergusson
Claire Fergusson
03:56 18 Oct 23
Have been going to grip for a few years now. They are always professional and are fantastic communicators. Recently purchased winter tires for our new car through them and we’re extremely happy with the service. Mike went out of his way to make sure the tires would work well for our car. See you again when we swap our tires out this spring!
Susan Roos
Susan Roos
03:46 14 Oct 23
Have used same mechanic for 20 years, wouldn’t go anywhere else. Trustworthy, fair and always helpful.
Melody Hughes
Melody Hughes
20:13 30 Sep 23
I’m always pleased with the service I receive at Grip Tire and Auto and the friendly staff.
Judy Lakos
Judy Lakos
16:47 30 Sep 23
Great service and thorough inspection with friendly advice. Never feel like I have to bring a male with me to be treated fairly. So glad this company is in my neighbourhood. Wouldn’t go anywhere else now!
D Fiorda
D Fiorda
21:05 29 Sep 23
Guy Lapierre
Guy Lapierre
23:43 26 Sep 23
An amazing level of service provided locally. Above and beyond. "Mike" was especially helpful for the three flat tires I have had to fix or replace so far this year.
Ray Kelderman
Ray Kelderman
21:06 26 Sep 23
Efficient, clean, and prompt. Friendly and respectful
Randy Haydamack
Randy Haydamack
21:03 23 Sep 23
Replaced battery and a corroded battery cable while I waited and also identified a problem with my alternator. Really great service and a pleasure to deal with. Free car wash too. Highly recommended.
kathy bramley
kathy bramley
22:23 19 Sep 23
Wonderful service very caring. Will definitely go again
Me
Me
18:26 16 Sep 23
Awesome service and very friendly
Annabree Fairweather
Annabree Fairweather
21:13 09 Sep 23
Wonderful service at Grip Tire and Auto! They go above and beyond to fix my vehicle, and even add an extra wash and vacuum. I feel very confident in the advice they give me, in their professional staff, and the fabulous service work. Thanks for making my experience so great, keep up the good work!
D C H
D C H
21:09 02 Sep 23
I came in this weekend to get my car inspected, they did a full inspection, and they did an oil change, rotated my tires and fixed some broken lights. The service was amazing! Will be back for sure in the future!
Chris Rayner
Chris Rayner
17:55 25 Aug 23
Very knowledgeable and friendly
Judy Evans
Judy Evans
05:13 25 Aug 23
Replaced radiator and support and lower engine covers.We always receive good and courteous service the many times we have used their service. We feel that they are dependable and comfortable with the diagnoses and work done.We generally can have a courtesy car and when we pickup our van it has been washed and vacuumed. What a nice perk!
Eric W
Eric W
19:32 24 Aug 23
The whole team at GRiP is phenomenal. Years ago I brought my dying Corolla to them to see what was wrong with the engine. After examining they told me that it would be quite an expensive repair, and instead of pushing me toward giving them the money, they advised me to purchase a new car (charging me nothing for the visit) as the engine was in such bad shape.Flash forward to today, where I brought in my current car which finally needed a new set of tires. The guys at Mobil 1 down the street told me my serpentine belt was going, and a Mr. Lube in Langley said my front brakes were getting low and advised replacing them. I wasn't experiencing any issues with either, but I figured I'd have GRiP take a look just in case. They quickly replaced the tires, and looked at the belt free of charge and once again honestly told me it didn't need replacing at this time, and that the brakes were looking fantastic. It would have been easy for them to lie about the status of these items, but instead they were honest with me and as a result, they'll be my only stop for any maintenance this car needs moving forward.Their price for the all weather tires were also $200 cheaper than what Mobil 1 quoted me with their "summer promotions." Skip the big chains and support these guys instead!
Deb Taylor
Deb Taylor
23:22 22 Aug 23
Excellent service. Work done and work needed attention was clearly explained! Personnel very knowledgeable! Felt I got good value. Allies me a confident drive.
Ken Kuhn
Ken Kuhn
17:26 19 Aug 23
Outstanding personal service from the front counter to the mechanics. GRIP Tire & Auto did a great job on my wheel alignment at a reasonable price. Highly recommend this business.
Chris Gaskell
Chris Gaskell
21:07 18 Aug 23
Mike was super helpful and accommodating. They did a great job and were able to fit me in on short notice. Will definitely be back.
Paige Petriw
Paige Petriw
18:21 16 Aug 23
I have never received such impeccable service than I did at GRiP! My tire went flat in the middle of a busy work day. I called GRiP Tire and after sending a few photos, they offered to come to my office to pickup my vehicle and take it to the shop for me. The tire could not be repaired and within a few hours they had a replacement set for me. When I picked up my car, it had been cleaned inside and out — a big job given that I have 2 young kids and my car is not always the cleanest. They also registered me for their VIP program which gives me 24 hour roadside assistance and a 3 year warranty on all automative repairs. I will definitely be back next time I need maintenance!! Big thanks to Lee and the whole team at GRiP PoMo!
Kaleb Guthrie
Kaleb Guthrie
19:52 15 Aug 23
Very friendly and helpful staff! Fantastic customer service as well as detailed reports with photos. I’ll be back 🙂
Cory Popoff
Cory Popoff
20:59 14 Aug 23
I'm from Saskatoon, Saskatchewan. We woke up to a flat tire today and had no idea where to go or what it might cost to fix it. Lee and his team went above and beyond not only fixing my tire, but cleaning our Sienna at no cost! I can't say enough about what an extremely positive experience this was. I would highly recommend using these guys for any service they provide. Top shelf. Two thumbs way up. 👍👍
Wanda S
Wanda S
23:59 11 Aug 23
Lee and his crew are the best. A bunch of awesome and honest guys.
Rhonda Jolly
Rhonda Jolly
21:23 11 Aug 23
Needed help with a screw in my tire. The staff were very responsive and professional, and friendly. They saved me a bunch of money by repairing it.
Coralie Collins
Coralie Collins
21:07 10 Aug 23
Wonderful to deal with! The technicians were incredibly helpful, thorough, and communicated very well. I will be back for sure! Thanks guys
Bill Tennant
Bill Tennant
21:05 10 Aug 23
The place is busy for a reason. Thanks
Michael Mcgoldrick
Michael Mcgoldrick
00:18 06 Aug 23
Best shop in town for tires and alignments. Can't say enough positive things about this place and everyone there.
Jay Zhang
Jay Zhang
03:42 03 Aug 23
Great service and very friendly. Got my tire patched same day within a couple of hours. Would go again!
Laurie Popil
Laurie Popil
03:50 28 Jul 23
Lou Fadi
Lou Fadi
00:15 23 Jul 23
Took my 69 Camaro there. Took a couple visits to get issues done but with an old car , expected . Mike at the front desk very professional and got my car back for when I needed it
courtney zimmerman
courtney zimmerman
21:06 20 Jul 23
As always grip did not disappoint with their great customer service and performance. After multitude of issues with Mazda I started coming here as this is where we purchase our tires. They have always fixed our vehicles well and provided insight into the problems. The reports we get with a triage based list is also a wonderful tool to reference when finances are tight. Highly recommend we travel from mission to have them work on it and will continue to do so.
Margaret Nielsen
Margaret Nielsen
02:43 16 Jul 23
Was quite impressed with the level of service I received from Grip Tires. The guys are very friendly and extremely knowledgeable. Tires were installed, car vacuumed and washed while I waited in the air conditioned waiting area. Coffee and water were complimentary. I also learned that they are a full service shop, not just for tire installation.I live in Maple Ridge and I will definitely consider traveling to Port Moody for all my vehicle needs.
Amy Langdon
Amy Langdon
01:29 12 Jul 23
These guys are great. I try to do some car maintenance on my own, and they're always willing to talk me through what it needs and kindly bail me out if I do it wrong. Patient, honest, not condescending. Perk- they have their own tow truck and courtesy vehicles.
Johanne Cannon
Johanne Cannon
21:12 11 Jul 23
Needed an emergency wheel alignment and they fit us in. Service was great and fast. Great experience
Rosy Fazio
Rosy Fazio
21:07 07 Jul 23
Happy to have brought my car for an oil change at Grip Tire and Auto in Port Moody. What a nice surprise to have my car washed and vacuumed! Would totally recommend.
G B
G B
03:12 07 Jul 23
My overall experience was great friendly excellent professional and prompt I do recommend this companyFor all services not just tires.👍👍
Philippe Bélanger
Philippe Bélanger
17:20 05 Jul 23
Pre-purchase inspection: amazing service from those guys. The inspection was thorough. Most importantly: they spent an extra 20-30 minutes with me reviewing the work to be done and advising on buying the car or not based on their experience. (ended up not buying).
Tony Hafner
Tony Hafner
21:05 01 Jul 23
mike kruper
mike kruper
23:55 30 Jun 23
Squeezed me in. Great price. Friendly dudes and done ahead of estimated time
Darlene Schmunk
Darlene Schmunk
22:46 27 Jun 23
Lynnda Savage
Lynnda Savage
22:10 21 Jun 23
This was my third time using Grip Tire for repairs and service. They go over and above what my dealer does. They gave me a service car, washed and vacuumed my vehicle and the car was ready when they said it would be. I have never felt over charged for the work done in comparison to the dealership I have used for 20 years. It takes time to find a company that is honest and trustworthy. I am recommending Grip Tire to all my friends and family.
Melissa Litchfield
Melissa Litchfield
21:15 15 Jun 23
My ride feels brand new!
Ron Malo
Ron Malo
02:46 07 Jun 23
Excellent service, quality workmanship at fair rate. Always first class.
Tristar Gym West Coast
Tristar Gym West Coast
03:44 04 Jun 23
Lee is the most honest mechanic there has ever been. Salt of the earth.
Michael Kraushaar
Michael Kraushaar
21:18 01 Jun 23
Great experience, thanks Lee!
Carlos de Melo
Carlos de Melo
00:28 01 Jun 23
We showed up 1 hour before closing with a nail perfurating our left rear tire and losing air pressure. It was obvious they were busy as the day was winding down. Nevertheless, they got on it and repaired the tire in about 30 minutes, sending us on our way with smiles on our faces. It was Steve Tolloch who wrote up the repair and he could not have been more courteous and professional.
Josh Stang
Josh Stang
06:23 30 May 23
Great service, I will be back!
Mo Cam
Mo Cam
21:02 26 May 23
Great service as always. Very fast. They took the time to answer all of my questions. And went the extra step to make an additional adjustment to my vehicle’s display for me. Thanks guys.
Brian Kim
Brian Kim
09:41 23 May 23
Recently had my stinger out of the winters. Lee was super friendly and professional. The shop was clean and organized and the technicians knew what they were doing. Came back after around 500 km to re-torque the nuts and it was super quick and of course, complimentary. The only minor thing i noticed though, was the valve covers were not the original ones that was on my wheel and one of them is shorter than the others. Oh well, as long as its holding air. Overall love this place and i will be returning to swap the summers.
Vera Cosovan
Vera Cosovan
21:04 19 May 23
Great service!
Marc Johnston
Marc Johnston
23:42 10 May 23
Top notch work and great service. Highly recommended!
Abbi Tejada
Abbi Tejada
18:36 10 May 23
Excellent service!! Brought my car in to get the engine checked, they fixed her up and even vacuumed and cleaned the outside of my car, wouldn’t go anywhere else!
Edmund Lee
Edmund Lee
00:18 05 May 23
very professional 👏🏻
Danielle Garnett
Danielle Garnett
21:09 04 May 23
Larcy Nugent
Larcy Nugent
02:56 01 May 23
These fellas at GRiP are top notch. I recently bought a used truck from a private owner. And I was a little concerned I bought a lemon after driving it for a week. Just by meeting and chatting with Lee I knew it was in good hands. They did a full inspection / tune up with report. Turns out it wasn't a lemon. And now I can drive with peace of mind. Very good prices and very trustworthy. Now my wife is getting tires from them haha
Jennifer wang
Jennifer wang
02:15 23 Apr 23
GRiP TiRE is the go to place!!They provide exceptional service and very knowledgeable. Very honest company.
Jessica Dailly
Jessica Dailly
21:02 22 Apr 23
Rolled in with a flat tire, they took care of it swiftly & economically! Grateful for this neighbourhood auto shop 🙏🏼
ARTHUR
ARTHUR
18:14 22 Apr 23
Megan OE
Megan OE
21:24 20 Apr 23
After looking at my tire to first see if it could be repaired (which it couldn’t), GRIP ordered me a new tire and installed it on my rim. I then came in the next day and they replaced my spare with the new tire and I was in and out in less than 30 mins. They were very professional and pricing was competitive. I will be back.
Jim Cook
Jim Cook
02:33 20 Apr 23
Gail Flasch
Gail Flasch
02:15 15 Apr 23
Great Service. Friendly, professional service
Emilie Caron
Emilie Caron
13:24 14 Apr 23
I went here to replace my headlight (electrical for my Toyota Camry) since it was burnt out. The experience was fabulous and organized. I really appreciate the easy booking system, set appointment time, and confirmation text prior to the appointment. They replaced my headlight and even washed my car and vacuumed the interior! Such an amazing perk, my car definitely needed it. I’ll continue going here for any of my car needs!
Manny Worldwide
Manny Worldwide
03:15 14 Apr 23
Found this place thru another shop. Spoke with Steve and I must say I've never experienced such genuine customer service over the phone and work in my life. Steve went above and beyond on many occasions and did everything he could to make sure I was happy with the tires in my tesla. I highly recommend this shop to anyone getting tires or servicing!
William Nohr
William Nohr
21:56 28 Mar 23
I needed new tires and called around to the big guys….CDN Tire, Costco, Walmart, etc. and by accident found Grip Tires. Spoke with Jordan and he was very helpful and knowledgeable. The experience taking it my car there was a refreshing change from the lack of customer service you get these days. I definitely recommend them and will go back and try their other services. Top notch service from Jordan.
Rohith Manhas
Rohith Manhas
18:15 14 Mar 23
Consistently good service
Pearl McNeely
Pearl McNeely
09:25 14 Mar 23
Grip Tire has good value on their service and outstanding customer service.One of my tires was losing air and they removed a screw, fixed the tire, checked the other tires and last but not least they vacuumed my vehicle!The waiting area is comfortable, the coffee is good, the staff are friendly and the price is right.I highly recommend Grip Tire & Auto port Moody.
Sina M
Sina M
22:20 03 Mar 23
They have amazing customer service and an amazing service and prices overall. I heavily recommend this place for tire needs. And I learned they do oil changes there as well. I will be taking my car there for its next service for you!!!
Melissa Morrison
Melissa Morrison
23:54 25 Feb 23
No Mechanic has ever made me felt so at ease during a difficult time. I was really freaking out when my car started to shake uncontrollably. They went above & beyond to make sure my vehicle was fixed properly. I was not charged any extra fees for bringing an import for service. The labour cost was beyond reasonable and the courtesy car that was offered was the icing on the cake. I recommend these guys for everything.
Mrk 346
Mrk 346
22:07 24 Feb 23
Been using Grip for tire changes since they opened in Port Moody. Likeable bunch of people and their quality of service gives me no reason to go anywhere else.
Ievgen Anisimov
Ievgen Anisimov
16:18 24 Feb 23
Ryan Tindall
Ryan Tindall
00:41 24 Feb 23
Great service. Great staff. Highly recommend.
Patricia Miranda
Patricia Miranda
22:35 18 Feb 23
Accommodating. Quick. Efficient. Transparent. Professional.
Taylor M. Hall
Taylor M. Hall
21:36 11 Feb 23
Good service, honest people, and fair pricing.
Ted Moroni Ferreira
Ted Moroni Ferreira
22:09 03 Feb 23
Great customer service and very careful and detailed report about all key components of your vehicle during general inspection. 1000% recommend!
Andy Law
Andy Law
18:06 02 Feb 23
Jean-Jacques Dumonceau
Jean-Jacques Dumonceau
22:30 01 Feb 23
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Website Reviews

Rated 2 out of 5
November 17, 2023

?! REALLY !?

It shouldn’t take anything more than an hour to swap mounted summers for mounted winters. I had to be the first one in as I had an appointment following. Arrived there at 08:20am, finally left at 10:14am. That was almost 2 hours (109 minutes) The office/waiting room was freezing. Too much going on, seemed out of control for tires, wheels, repairs, mechanical, oil changes etc.

Dale R D
Rated 5 out of 5
June 16, 2023

Exceptional service! If you need tires this is the place to go!

Alan
Rated 5 out of 5
October 22, 2022

Grip Tire – in a word: honest, competent, professional. OK OK that was three words, I got carried away.

Bob Gardener
Rated 5 out of 5
September 19, 2022

This place is the best.Got me in right away as I thought my tire ball joints were going….Turns out my tire was loose.Great price for oil change,,,Everyone super friendly.If you are looking for excellent honest service…this is the place

Marne
Rated 5 out of 5
December 14, 2021

I’m a little late with this review, but I wanted to test out my tires first. So In the summer I purchased Firestone WeatherGrip all weather tires and was super happy with my experience at Grip tire. Very friendly and knowledgeable staff. Fast forward a few months, and we have 2 inches of wet heavy snow making roads dangerous. This morning I had to drive during the worst part of the commute up and down some pretty steep hills in my little front wheel drive Hyundai. I have to say that these tires performed amazingly well. They cut through the snow all the way down to the blacktop, and I only spun my tires once, but only for a second. I’m thoroughly impressed with the choice of tire I made, and with the sales person who helped me pick them. Thank you Grip Tire!

Pete Le Voguer