Customer Reviews

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GOOGLE REVIEWS
4.7
Based on 455 reviews
Mike Jay
Mike Jay
23:42 26 Feb 25
This shop was great for our pre purchase inspection buying a used car! Highly recommend them, thorough and professional.
Artem Batohov
Artem Batohov
22:10 26 Feb 25
Katy Chandler
Katy Chandler
01:18 20 Feb 25
New to the area and started to research where to take our vehicle for repairs. GRiP seemed to repeatedly get called out as one of the best in Port Moody. I had a really great experience taking my vehicle here for electrical work, tire and brake replacements. Quotes are shared with you electronically, and you can provide feedback over text making it so quick and easy to keep work moving! Staff were very friendly, informative, and helpful. Definitely recommend giving this place a go!
Brian Stewart
Brian Stewart
22:11 15 Feb 25
Edit**I already left 5 stars but have to repost because GRIP keeps knocking it out of the park. I've been a customer for four years now and they either meet or exceed my expectations everytime. I am not a mechanic but Jessie in the shop is patient and informative when explaining whats going on with your vehicle and I never have felt like there is pressure to pay for work that is not necessary. I feel informed when I pay and confident when I drive away. Thank you GRIP crew.Original Post:From intro to invoice Grip has amazing communication. They provide photos and detailed explanations of what needs doing. They don't just throw parts at a problem. I have an older truck and things happen out of no where. Lee and Mike at the front desk do what they can to get you in when you're in a pinch but they are busy, for good reason. I can honestly recommend.
Steve Pettifer
Steve Pettifer
22:05 15 Feb 25
Gripp is a small business that I love going to.. It really makes the effort to take care of its customers, and I will continue to be a strong supporter.
P Rosa
P Rosa
22:49 14 Feb 25
Another great experience! This time with an appointment for an oil change. I called while waiting and asked if they could accommodate an air filter & A/C filter change also. They did. Had a great chat with Jesse when I got back. Waited because the filter they ordered when it arrived was the wrong one, they ordered another. I was sent on my way & they’ll call when it arrives & they will install. I found out they top up all fluids & wash & vacuum the car, darn, I’d just done it!Great service as always. Very plrssedPatricia Rosa
christine berezan
christine berezan
00:21 13 Feb 25
Wonderful service
Elif Kavaklioglu
Elif Kavaklioglu
06:06 12 Feb 25
Mike M
Mike M
01:15 11 Feb 25
Lee and his crew are always great help! The only place I trust for repairs and tire service!
darrick wan
darrick wan
17:45 06 Feb 25
The service and care that is provided by the team here has always been amazing. The team here truly cares about their customers, they go above and beyond that is expected to make sure that the customers feels good about the service being provided. I can’t be more appreciative of the team here and would highly recommend anyone to bring their car here for any tire needs.
Dominic Long
Dominic Long
23:17 04 Feb 25
I recently visited Grip Auto for new tires, and I couldn’t be more impressed with the service I received from Dean, Mike and the team. From the moment I walked in, staff were incredibly welcoming and professional.My tire installation was done quickly and without any hassle.If you’re looking for excellent tires and a service experience that goes above and beyond, Grip Auto is the place to go. Highly recommend!
Dominic Kohler
Dominic Kohler
22:20 04 Feb 25
Had bought a set of winter tires in the morning and drove by this shop in hopes I could get my tires swapped same day without appointment. They let me leave my car and guaranteed it would be done by end of the business day. Got a call at 4 that it was done. Great customer service, good work. As a bonus they vacuumed the car and checked other things as well. Highly recommend. Their reviews are justified.
Verla S
Verla S
22:50 31 Jan 25
Service, personnel & experience is above & beyond. They are always helpful with my questions & were spot on with timing & quote. They have been my “go to place” for a few years
Alana Udovicic
Alana Udovicic
22:06 30 Jan 25
FANTASTIC service. Fair pricing. Highly recommend!
Rosy Fazio
Rosy Fazio
18:37 30 Jan 25
Another 5 star service from the staff at Grip Auto in Port Moody. They send you a detailed report and won’t do any service until you give them the go ahead. Really like that. I would highly recommend. They are great!
Florian Wagner
Florian Wagner
23:19 29 Jan 25
The team at Grip Auto & Tire is very invested in their work and take great pride in what they do. A fantastic group of people that communicates well and does a great job. I highly recommend them. Thank you Grip Auto & Tire
Khaled Amin
Khaled Amin
04:20 26 Jan 25
The service here is great and quick. The staff are professional, kind, and clear.
Bardia
Bardia
22:23 25 Jan 25
We had a great experienceEverything in order, fast and smooth service.
JJ Dumonceau
JJ Dumonceau
18:39 24 Jan 25
Great team and nice too.Quick and professional.I'm save to go there.
Stephen Thauberger
Stephen Thauberger
00:34 23 Jan 25
We have a few work trucks that get taken in with little to no warning and the good folks at GRiP are always happy to help. Outstanding service!
Eduard Mihai Ivascu
Eduard Mihai Ivascu
22:06 22 Jan 25
Good price onest compani Grip Tire
Beverly Froese
Beverly Froese
00:44 18 Jan 25
I highly recommend GRiP Tire. Excellent, fast, and friendly service!
Diana Ricaurte
Diana Ricaurte
01:14 17 Jan 25
I have been visiting Grip for more than eight years. They are always ready to help in a timing and professional manner. I have been always satisfied by their marvelous service. Way to go guys!! Thanks for serving the Tri-Cities community!!
Denis Heinrichs
Denis Heinrichs
01:17 16 Jan 25
Good honest service at a reasonable price. Will not charge you for unnecessary work.
Mina
Mina
02:18 10 Jan 25
Mike Skvortsov REAL ESTATE TV
Mike Skvortsov REAL ESTATE TV
23:29 03 Jan 25
It’s a very customer oriented business. I can recommend everyone.
Jamie Waddington
Jamie Waddington
20:03 16 Dec 24
I was referred to GRiP Tire and Auto by a friend and was incredibly happy with my experience. I was in need of new tires for my vehicle, and was given two options based on performance and affordability. This allowed me to choose a tire that met my travel needs, while also ensuring I wasn’t gauging the bank. The employees that I spoke to were very polite and made the process very easy. They worked with my schedule and were able to get my vehicle in quickly! I was shocked when I picked up my car and it was vacuumed (it was not a pretty sight beforehand). I would definitely recommend them for all your auto needs, as I feel they are trustworthy and respectful!! Very happy with the results!
Sheila Kilberg
Sheila Kilberg
00:56 13 Dec 24
Very fast and friendly service. Fair pricing and let you know if they find other issues when working on car. Would recommend their service for sure!!
Janice Davis
Janice Davis
00:41 10 Dec 24
My overall experience was fantastic and would recommend them without hesitation.
Daniel Nikjou
Daniel Nikjou
22:16 04 Dec 24
Recently came for a seasonal tire change (8 tires/ 4 rims) and they did an amazing job in just over an hour. They also did a wheel alignment which completely changed the feel of the car. Very friendly staff as well. Will return in the future.
Alan Taylor
Alan Taylor
23:40 03 Dec 24
Once again Grip took care of us with a comfortable courtesy car while replacing a front end part under warranty on our car.
moira harron
moira harron
23:49 30 Nov 24
Excellent service!
Gordon Zenk
Gordon Zenk
22:03 30 Nov 24
My go to for the tricky issues.
Brent Ballantyne
Brent Ballantyne
21:12 30 Nov 24
The only place I trust with my vehicles.
El Tweedie
El Tweedie
22:15 29 Nov 24
Mike and Lee are amazing to dealI get my oil changes tires and any work I need done there. If need a ride they will help you out plus as an extra courtesy they clean your guy ❤️❤️
Michael Costa
Michael Costa
03:26 29 Nov 24
My wife and I were big supporters of Talisman Tire, such a great group of individuals (Looking at you Mike and Lee) who always put their customers first. What I really like about them is that they didn't oversell work. They would inform what issues took top priority and what work needed to be done in the future. I respect that so much.This week, our vehicle had a sudden breakdown, and they came to my rescue. They towed us to their fine establishment and quickly repaired the issue within 2 days. It would have been 1, but they had to wait for parts. ON TOP of this they washed and vacuumed our vehicle, and when I said I was going to take transit to retrieve the vehicle offered to pick me up at home. Just fantastic service all around!I am so happy to share that the changeover to Gripp Tire has maintained and continues to demonstrate the top-level work ethic and customer service. I won't get into details, but how Gripp Auto handled a recent situation was just above and beyond, and I can't rave more about how great this auto body shop is. Thank you, guys!Highly recommended. 5 stars!
Janice Kennedy
Janice Kennedy
22:16 27 Nov 24
In the middle of multiple appointments I developed a flat tire...on the rim flat tire! I dropped in and although very busy they fit me in and fixed my tire.I have gone off and on over the years to this location. It is new owners but they give exceptional customer service. I will definitely be back.
Claire S
Claire S
22:04 26 Nov 24
D Fiorda
D Fiorda
22:10 23 Nov 24
John H
John H
23:18 22 Nov 24
Sara Fergusson
Sara Fergusson
22:24 21 Nov 24
Really happy with GRiP Tire & Auto. They helped us with getting new winter tires and the whole experience was efficient and super friendly. I'd highly recommend them. Thank you!
Ahsan masood
Ahsan masood
00:51 18 Nov 24
Ruby Jiang
Ruby Jiang
01:35 16 Nov 24
I chose to have my car been serviced here because it has the highest Google review scores of the auto shops within 10 km near my place. The service was as good as the dealership or even better. I finally don't have to pay so much at the dealers. Unexpectedly, not only a print-out report was handed to me after the service, I also received a digital report with all details and pictures. I will definitely go back in the future.
Lorena Galindo
Lorena Galindo
21:54 15 Nov 24
Good and quick work. Excelent costumer service.
Kiran Kaur
Kiran Kaur
02:44 15 Nov 24
Laura
Laura
21:09 13 Nov 24
Grip Tire & Auto Body provided excellent service and communication regarding our recent flat tire and assisted us with purchasing a new set as we were due to replace our current set. We felt the price was very fair and the communication was fantastic.
Tones Jyler
Tones Jyler
17:38 11 Nov 24
This place is great. Brought my wife’s car here when her tire got low and I couldn’t find a leak. They took her car and couldn’t find a leak either in the bubble tub. They took the wheel off. Cleaned the debris off the rim, put a new stem on. reinstalled it and it’s holding air fine they checked all the other tires too. Gave me my car back and didn’t charge a dime. Great honest place to take your vehicle!
Christabel Erceg
Christabel Erceg
22:12 07 Nov 24
reliable and good quality performance. Great to have in the community. Thank you!
Cory Eden
Cory Eden
04:53 07 Nov 24
Local service you can trust.
Richard Zacks
Richard Zacks
22:06 05 Nov 24
Great automotive service center and tire shop
Henrique Miake
Henrique Miake
22:06 05 Nov 24
Mike is very knowledgeable and helped in the process to pick the right tire. Technicians were fast and provided a terrific service. Definitely recommend
Sam Kellett
Sam Kellett
17:53 04 Nov 24
The staff are really helpful and nice. They send easy to read breakdowns of what work needs to be done and good estimates of how long the work will take.
Andrew Glover
Andrew Glover
21:16 31 Oct 24
Ingrid A
Ingrid A
23:04 21 Oct 24
Super knowledgeable, great communication & workmanship, fair prices.
Makenna Harper
Makenna Harper
01:22 18 Oct 24
It was our first time getting service from Grip Tire. I appreciate their professionalism and modern technology in booking, quoting, invoicing, and payment. Made things way easier.We will be back
Kim Shellborn
Kim Shellborn
23:29 16 Oct 24
I try to support local and this shop has excellent service. They squeezed me in for a tire rotation when I was unorganized and leaving for a trip. Great employees there and highly recommend. They are always looking out for the customer!
Heather Spinelli
Heather Spinelli
21:20 16 Oct 24
Always so impressed with the personalized service I get when I bring my car to Grip Tire. They go above and beyond! Last year They went as far as to drive me back to my home to collect my snow tires when I had mistakenly brought my husband‘s snow tires to be mounted on my car! Amazing team!
Marco Tomassetti
Marco Tomassetti
22:01 12 Oct 24
first time getting a car serviced at your store. Was an outstanding experience from first interaction to picking up the vehicle. Will definitely be a repeat customer! thank you
Lorenzo Pizzolato
Lorenzo Pizzolato
13:56 11 Oct 24
Dale Baker
Dale Baker
00:22 09 Oct 24
Service is exceptional! Anytime I have problem or I need tires they exceed expectations in dealing with any issue in an outstanding timely manner. Thank you for making my life easier.
Heidi Deck
Heidi Deck
03:34 08 Oct 24
Had a nail in one of my tires (my daughter was using my car) and these guys put air in for her right away, no charge and they didn’t make her feel dumb!
Kathleen Black
Kathleen Black
21:06 05 Oct 24
Very friendly and helpful. Great working with Grip. Would recommend to friends and family.
Elizabeth E
Elizabeth E
04:37 05 Oct 24
I have been coming here for over 8 years. I am a single, full time mom, and it’s really important to find a mechanic that communicates the issues, are honest, reliable and affordable. They have helped me keep my car are the road years.
Craig Mah
Craig Mah
03:41 03 Oct 24
I've used Grip Tire for years. Fantastic customer service. Honest service. Fair pricing. Grip Tire Port Moody has not let us down.
Dale Wagner
Dale Wagner
21:06 02 Oct 24
Very personable service provider. Highly recommend them.
Susan Carr
Susan Carr
21:57 28 Sep 24
Super efficient, super friendly and super work. They fit me in on a busy day and with a technician down. I couldn’t get over how friendly Mike was in person and on the phone. To boot, they were much cheaper than the other competitors! I will be back for more than just tire swaps in the future. It is close to where I live and they have a car to lend me if need be. Thanks Grip Tires!!
Danielle Bullen
Danielle Bullen
23:49 25 Sep 24
So incredibly happy with the service I received at Grip. All of the staff I dealt with were friendly and professional and they got me in last minute as I had a flat and needed a new set of tires asap. I will be going back for sure and will recommend them going forward.
Hassan Ehtesham
Hassan Ehtesham
13:27 22 Sep 24
Highly recommended!Great customer service, super professional and helpful.
Kevin van Veen
Kevin van Veen
21:10 17 Sep 24
I like it here… guys are well spoken, prompt and professional. I’ll certainly be back.
Nikola Vujicic
Nikola Vujicic
22:25 08 Sep 24
Nice shop with professional and helpful crew!Lots of positive and friendly attitude.Highly recommended.
Carol Kenner
Carol Kenner
23:36 06 Sep 24
Excellent service, able to accommodate, fast and reliable. I am very pleased.
YVR Bhoy
YVR Bhoy
21:43 27 Aug 24
Very accommodating, quality workmanship and great customer service. Added convenience of a courtesy car if needed. Proper values-based business that knows how to take care of customers!
Gina Papadimitriou
Gina Papadimitriou
15:45 25 Aug 24
Knowledgeable ,friendly and excellent service, I am a repeat customer.
Evlynn Irving
Evlynn Irving
23:15 24 Aug 24
Always nice and easy to talk to. I trust them over anyone else around.
KandD VO
KandD VO
22:46 24 Aug 24
We have been taking our vehicles to Lee for many years and can’t recommend him enough !If you are looking for honest, hard working staff and good prices, Grip Port Moody is the place to take your vehicles
Brittany Neuenfeldt
Brittany Neuenfeldt
17:50 22 Aug 24
They were professional and courteous the entire process. They explained everything so I understood and provided me with options, costs, and timelines for everything!
Bee Cee
Bee Cee
20:53 18 Aug 24
Have purchased tires and had services performed for the last few yearsVery professional, excellent service at great pricesHighly recommend
Ken Kuhn
Ken Kuhn
22:26 13 Aug 24
I love the personal, friendly service from the front end staff & dedicated mechanics. I recently had brakes done all around & alternator replaced on my BMW Z4. Always happy with the “can do” attitude at GRIP. I highly recommend this spot for your auto needs.
Ken Kuhn
Ken Kuhn
22:19 13 Aug 24
Outstanding personal service from the front end staff as well as the mechanic technicians. I had 4 new high performance tires put on my BMW Z4 that matched prices by either Kal Tire or Tireland. Great service, price & customer satisfaction. Highly recommend this local business in Port Moody.
Susan Roos
Susan Roos
22:16 09 Aug 24
Have used same mechanic for over 20 years, wouldn’t go anywhere else. Recommend highly!!
Sylvia Kratzsch
Sylvia Kratzsch
21:18 08 Aug 24
C Kenner
C Kenner
23:44 05 Aug 24
Excellent service. Very detailed information and explanations. Will definitely return for any future car repairs.
Tony Guo
Tony Guo
21:15 03 Aug 24
Good job good service good price. 5 star for the store. Will bring all my family cars to LEE EDEN for tires and maintenance. Thank you very much.
Conor Glennon
Conor Glennon
05:03 03 Aug 24
Great service for new tires Very quick service. Tires look amazing .
Roger Grypiuk
Roger Grypiuk
02:27 03 Aug 24
Took my car in for a brake inspection and was expecting the usual up sell and was pleasantly surprised when Mike advised the brake pads were at 70% and was even more surprised when I didn’t get a huge bill. Mike is a very knowledgeable guy and I would trust him with all my vehicle repairs.
Laurie Popil
Laurie Popil
01:12 01 Aug 24
Service is always good! I am never told i need something that I don't.I am always given a timeline for routine maintenance that is non Urgent.I needed brake work done.The parts were ordered received and installed all in the same day.Everyone is always friendly, courteous willing and able to answer my questions. The car wash and vacuum is an added bonus that I really appreciate!
Toe Knee
Toe Knee
21:16 25 Jul 24
I had just purchased a used truck and needed to get the snow tires off and a new set of rubber on. My problem was I needed it done yesterday and that’s where Mike and staff stepped in. They didn’t say no even though they were booked solid. Instead they asked if I could leave the truck with them and they would get to it as the opportunity presented itself. Later the same say Mike called and it was complete. Many thanks and I’ll see you when my wife and I need to swap out the summers for winters. Y’all are the best, many thanks.
Wayne Clarke
Wayne Clarke
15:27 25 Jul 24
Took my 1964 Nova in for a wheel alignment. What a great job Mike did with the inspection and alignment! I drove down from Prince George just to have them do it.Want fast friendly service? GRiP Tire is the place to go!
Mike Filatov
Mike Filatov
02:49 25 Jul 24
Changed break fluid in my car. It went well. They even provide me a shuttle to home and back. On a test ride they have discovered cause of suspesion noise over bumps and offered a quote to fix it.Communication was excellent. they provided detailed report of their findings.I am happy with Grip Tires and auto.
Catherine Grisewood
Catherine Grisewood
21:04 20 Jul 24
I took my Tacoma to Grip for an oil change. The staff was courteous, the office very clean and they had my truck ready ahead of schedule.
So Yeon Lim
So Yeon Lim
21:05 19 Jul 24
Judy Jackson
Judy Jackson
21:06 17 Jul 24
I’ve had limited experience with them so far but super impressed with my visit with them. Knowledgeable friendly courteous and affordable. Thank u guys.
K M
K M
21:07 13 Jul 24
Fantastic service, super friendly people and they were able to explain what was going on and fix it. Very kind and communicative. Definitely one of a kind! Highly recommend.
Jeff Summers
Jeff Summers
17:27 12 Jul 24
Always impressed by the service here! I had brought in my car today because it has a screw in the tire. Not only did they fit me in today without an appointment, but they are more than fair with their pricing. All handled within an hour. Great place to take you car for any sort of tire or service need!
Jeff Matheson
Jeff Matheson
21:09 10 Jul 24
The staff at grip tire helped patch two tires punctured by nails within an hour of phoning in. Incredibly satisfied with their service.
Bob McMillan
Bob McMillan
18:52 10 Jul 24
I brought my car in for a Alignment and was pleased with the friendly service.
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Website Reviews

September 13, 2024

The best service ever!

Roma
March 13, 2024

Service that is excellent and with promptness is rare to find these days. This auto shop is definitely an excellent example. I was very satisfied with their team and their advice. A highly recommended shop.

Elen L
January 16, 2024

Just had a great experience . Mike had such great customer service and they got me in within a day – so thankful

Brianne Egeto
June 16, 2023

Exceptional service! If you need tires this is the place to go!

Alan
October 22, 2022

Grip Tire – in a word: honest, competent, professional. OK OK that was three words, I got carried away.

Bob Gardener
September 19, 2022

This place is the best.Got me in right away as I thought my tire ball joints were going….Turns out my tire was loose.Great price for oil change,,,Everyone super friendly.If you are looking for excellent honest service…this is the place

Marne
December 14, 2021

I’m a little late with this review, but I wanted to test out my tires first. So In the summer I purchased Firestone WeatherGrip all weather tires and was super happy with my experience at Grip tire. Very friendly and knowledgeable staff. Fast forward a few months, and we have 2 inches of wet heavy snow making roads dangerous. This morning I had to drive during the worst part of the commute up and down some pretty steep hills in my little front wheel drive Hyundai. I have to say that these tires performed amazingly well. They cut through the snow all the way down to the blacktop, and I only spun my tires once, but only for a second. I’m thoroughly impressed with the choice of tire I made, and with the sales person who helped me pick them. Thank you Grip Tire!

Pete Le Voguer
January 27, 2021

Amazing customer service! After being told at TWO other places that my tire not fixable (is that a word?), and I would have to buy two tires even though only one was damaged, I stopped in at Grip Tire. They did a thorough evaluation of the damaged tire (it had a nail in it) and determined it could be repaired. They fixed it, swapped it out with my spare and didn’t charge me!! I am so impressed by their kind, honest customer service. Needless to say, all future tire purchases will be here (and I’m going to try their repair services too!!)

Janet Todosychuk
December 4, 2020

Very welcoming staff. Went in two times one with a slow tire leak … was so fed up – thought I needed to buy new tires – but staff looked and said no just repair . Then oil change light on so went for oil change and they said no just sensor . So they reset sensor ! This is my new place to go for any trouble I have with my car !!! They gave WOW service and now have a continuing customer !!!

Brianne Egeto
November 2, 2020

I appreciate the professionalism and attention to detail of the team at Grip Tires in Port Moody. On Friday, one of my new winter tires was punctured and I showed up without an appointment early Saturday morning. I was attended to immediately , given a courtesy car to help me with my weekend errands. My new tire was ordered and on my car by 2 pm that day. This team is service and safety oriented and I encourage all to take your tire needs here.

Lori Nakagawa
March 27, 2020

I was quite concerned when I took in my 2017 Corvette Grand Sport for new tires. Heard so many stories about damaged wheels etc. These guys are awesome!!! Great team and great customer service. Drove out a happy man and their prices were not bad either!!! I would recommend GRiP Tires & Auto Repair no matter what you drive! Thanks guys!!!

Gary Dyck
January 20, 2020

Phenomenal service; purchased new tires after one was punctured on a weekend. From first call on a Saturday to out the door with quality new ones all in a short few hours; expertise, cost, and speed of service was all top tier. Back and driving comfortably.

R.Clark
January 20, 2020

While buying some new tires for my son’s car, Both of us were extremely impressed with the professionalism and the knowledge of the staff. They helped us pick quality tires at a cost that beat all competitors. And when your a student with a part time job that savings was huge. Highly recommended this shop.

Janne Nikula
January 20, 2020

Quick and courtesy service with a knowledgeable staff. I highly recommended Grip in Port Moody.

Ron McMorris
January 20, 2020

Great, courteous service and reasonably priced!

Glenn Pollock
January 18, 2020

Great customer service.

Dave
January 18, 2020

Brought my Ford F450 Dually in for new tires they made time for me and installed them professionally in a timely manner. Thank you for the great service at Grip tirePort moody

Jeff Flatt
January 18, 2020

Great prices, outstanding service and best place to go for tires, brakes and service. Their rewards program is also by far the best.

Sean Murray
September 1, 2019

Lee was very helpful and very knowledgeable.

Jeff Inbox
August 1, 2019

Great customer service! Had a screw in my tire and showed up at 4:45, just 15 minutes until they were closed. Didn’t blink an eye am fixed my tire right away. Listened in on some other customer conversations and was very impressed with how folks were treated. Highly recommend these guys!

Michael Beach
July 1, 2019

Great service

Gary
October 1, 2018

Nice little tire dealer and workshop. Good prices and friendly staff. It can be recommended.

Alexander Smolev
October 1, 2018

These guys are the best! Super friendly; great customer service; good prices; reliable work. I highly recommend them!

Errin Morrison
September 1, 2018

Jamie the owner is the most awesome tire guy I have ever bought from. Very helpful and great prices.

Rick Howard